01Using Ruksar
These terms apply to your use of ruksar.in and its creative tools. By using the service, you agree to these terms. If you do not agree, please stop using the service.
Use Ruksar only where you can lawfully agree to these terms. If you use it on behalf of an organisation, you must have authority to do so.
02Your account
Provide accurate account information and protect access to your phone, verification codes, and recovery email. You are responsible for activity you authorise through your account. Do not share verification codes or attempt to access another person’s account.
03Your content and creations
You retain ownership of the content you bring to Ruksar and the work you create, subject to the rights of others. You must have permission to use any videos, images, fonts, logos, or other material included in your projects.
Ruksar’s branding, interface, and software remain the property of their respective owners. Access to the tools does not transfer ownership of those materials.
04Library content rules
Do not publish nudity, pornography, sexual content, violence, or gore in the public library, including depictions in illustrations or generated artwork. Publish only work you created or have permission to share. Images undergo automated safety screening before publication; flagged or uncertain images cannot be posted automatically.
Automated checks may make mistakes. Contact genie@ruksar.in to request review or report prohibited content. We may hide published creations that violate these rules.
05Acceptable use
Do not use Ruksar for unlawful activity, infringement, fraud, harassment, or distributing harmful content. Do not interfere with the service, bypass access restrictions or plan limits, or attempt to compromise its security.
We may restrict access where necessary to address misuse, protect the service, or comply with applicable law.
06Tools, plans, and payments
Video Framer is currently available on the Free plan. Other tools and Pro features marked as coming soon are not a promise of a launch date. Feature availability, browser compatibility, and project limits are described on the tool and pricing pages.
Where Pro checkout is enabled, the selected price and billing currency are shown before purchase, with applicable taxes and the final total at checkout. Pro renews monthly until canceled. Manage billing and cancel renewal through your account; cancellation at period end preserves remaining paid access. Planned prices do not authorise a charge.
07AI allowances and credit purchases
Where AI credit metering is enabled, hosted workspace replies cost 1 credit and agent replies or tests cost 5 credits. These are fixed action prices, not raw token counts. Free accounts receive 10 recurring credits per UTC day, capped at 100 per UTC calendar month, and a one-time 20-credit welcome grant expiring 7 days after first wallet activation. Email verification is required. Account usage shows reset dates in your local time. Failed or unusable replies return reserved credits; local editing, exports, browsing, and draft saving do not use AI credits.
Paid recurring allowances are granted for confirmed paid billing periods, expire at the period end, and do not roll over. Pro includes 300 credits per month when enabled; Pro AI includes 1,500 and Pro editor benefits where offered. One-time purchased credits do not expire, survive cancellation, and do not grant a different editor plan. Eligible expiring balances are used first. Refunds or disputes can revoke the associated purchased credits. Listing licenses and creator projects are separate payments and do not include unlimited hosted AI. Service availability and supported actions remain subject to the connected AI service.
08Creator projects and payments
A project request records the agreed scope, budget, currency, deadline and included Ruksar commission. Review the client total, commission and creator allocation before sending or accepting a brief. A revised scope, price or commission requires a new request; changes to the platform rate do not change an existing brief.
Payment is available only for supported creator accounts and country/currency routes. The creator must complete identity and payout verification. Ruksar pays payment processing fees under the current destination-charge arrangement. Currency conversion and bank fees may affect settlement. Successful checkout transfers funds; payments are not held until delivery, and project completion does not confirm a bank payout. Contact support with the project ID for payment, delivery or refund issues.
09Saved work and availability
Video Framer processes your videos in your browser. Saved projects are stored on your device and do not sync across accounts or devices. Clearing browser data, using private browsing, or losing access to your device can remove saved work. Keep separate copies of source files and exports.
We aim to keep the tools available, but cannot guarantee uninterrupted service or compatibility with every browser. Check your exports before using or publishing them.
10Responsibility and your rights
The tools are provided as available. To the extent permitted by law, we do not guarantee that every feature will meet every requirement or that the service will always be error-free. Nothing in these terms excludes rights, remedies, or liabilities that cannot lawfully be excluded, including applicable consumer rights.
11Changes to these terms
We may update these terms as the service develops. The date above identifies the latest revision. Material changes will be communicated through the website or another appropriate channel before they apply where required by law.